BTC Africa - Performance Management

Target group: ALL employees in a Management position.

Course outcomes: Learners will be able to explain the principles and procedures of managing the performance of employees and demonstrate the skills and knowledge of effective performance management, as well as identify the key performance indicators in the performance management process.

NQF Level 3

Duration: 14Hours

Price on request (Min 5 Max 20 delegates)

Course contents:

v Performance Management Principles

v Performance Plans

Performance Elements
Programme Features
Activities and Accomplishments;
The Balanced Scorecard Model
Developing Employee Performance Plans
Performance Pyramid
Developing Standards
Monitoring Performance
Feedback
Appraisals

Support learning material

v Delegate workbook

v Video Presentation

v Assessment - Personal Action Plan

v Customised PowerPoint presentation

Published in Business Management

Tagged under

Performance Management

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Performance Management